Surrey Highways approached KaarbonTech looking for ways to streamline the management of their tree stock and associated contractors.
Surrey Highways previously spent 2-3 years developing ESRI field products but were struggling with the lack of available time to collect, review and maintain the network with the robustness that they required. Surrey Highways approached KaarbonTech looking for ways to streamline the management of their tree stock and associated contractors.
A custom build of the KaarbonTech system bespoke to the needs of the council.
Most of the streamlining of inspections was available out of the box, but the financial work required some tailoring. Each defect required its own priority, photo and comment with an ability to close off one or more of those at a time. The schedule of rates that formed their contract had variances for different areas, different tree heights and bulk discounting based on work package sizes. Contract managers wanted the system to show the cheapest contractor for work packages at a click of a button. Financial valuations also needed to calculate partially completed work to save time cross-referencing contractor invoices.
Reduced field visits from 33% of inspectors' time to less than 1%. Inspection productivity doubled as the team's confidence to work independently grew, thanks to the KaarbonTech system.
Inspection productivity has doubled, as teams are confidently able to work on their own while the system synchronises their data. Reacting to defects raised by the public or other stakeholders used to require a field visit to assess. A combination of allowing officers to access, raise and share information and desktop assessments through KaarbonTech, have reduced field visits from 33% of inspectors’ time to less than 1%.
We enabled serious time savings by tailoring the software to the way Surrey Council worked."