Mark considers the importance of quality data and explores how over the last 10 years, we’ve used customer feedback to enhance the KaarbonTech offering and share best practice. An introduction to the Highways Innovation Hub to further develop the software, based on customer need.
Graeme explores the significance of using big data the importance of plotting and visualising the data to create efficiencies, how it assists in gauging risk and driving good behaviour. How machine learning can enhance the validity of data collection.
An interactive round table session to share ideas, to investigate the needs of different authorities, how we can use data visualisation as evidence and to enhance the consistency and quality of service delivery.
Earl shares the Kent CC experience of how KaarbonTech reviewed and brought together its numerous sources of data to produce a risk model to improve contractor performance and road user safety and how operations and quality are now monitored.
Understanding the industry is as important as understanding the data, and Mark looks at how KaarbonTech can add value by running a full drainage service review, documenting the processes, and how it can assist in securing government funding.
Adam talks of Telford’s approach to its risk-based gully programme, years of running the programme habitually, needing to understand and interrogate the data held, and move towards a one-system approach that worked, to justify its approach and improve customer responses
Years in development and KaarbonTech is proud to introduce how monthly reporting can now include clarity and progress of the service provided, more than just numbers, but the detail behind each gully visit, colour coded for consistency and easily viewed.
SocietyWorks members (Fix My Street) - talk about the improved customer experience for drainage reports, directly from data held in the KaarbonTech system via Confirm, and how the integration of systems enables an open flow of information.
No one system fits all highway authority requirements so Doug looks at the barriers and hurdles to overcome with transferring the key data and information from one system to another, to provide a single version of the truth.
Mark shows the audience the latest software developments and their benefits, and asks them to discuss what new developments would add value in their organisation, to help KaarbonTech build the product its customers need.