Our vision is to help communities thrive, providing our customers with innovative tools to drive future progress. Our people enable us to do that.
About the Opportunity
KaarbonTech is looking for an organised, dependable and detail-focused Sales & Business Administrator to help keep our commercial activity running smoothly.
This role sits at the centre of the Sales Team, making sure the information, documents, systems and practical administration behind our commercial activity are accurate, organised and completed when they need to be.
You’ll work closely with our Sales Operations Manager and wider commercial team, taking ownership of established administrative processes across CRM, reporting, proposals, finance administration and events.
This is a good opportunity for someone who takes satisfaction from bringing order to busy environments, enjoys working with systems and data, and can be trusted to follow work through without needing constant supervision.
About KaarbonTech
KaarbonTech is a UK-based infrastructure asset management and data company working with over 70 local authorities across the UK. Through software, data, surveying and advisory services, we help authorities make better, evidence-led decisions across drainage, highways, trees, greenspaces and wider infrastructure.
We’re a predominantly remote-working business, but a very connected one. As we continue to grow, having accurate information, reliable processes and strong administrative support across our commercial team is increasingly important.
The Role
As Sales & Business Administrator, you’ll provide structured day-to-day support across our Sales function.
You’ll maintain accurate CRM information, produce recurring reports, prepare proposals and quotations from approved information, support invoice and purchase-order administration, and coordinate the practical administration behind meetings and events.
You will work within established processes and have clear ownership of making sure routine activity is completed accurately and consistently.
Key Responsibilities
· Maintain accurate and current CRM records, including contacts, companies, account information, notes and supporting documentation.
· Complete agreed CRM housekeeping, data-quality checks, imports, exports and routine data-cleaning activity.
· Produce recurring Sales reports using established processes, including data exports, source reconciliation, standard checks and maintenance of supporting drill-down information.
· Keep recurring dashboards, registers and tracking information accurate and up to date.
· Prepare proposals, quotations and supporting commercial documents using approved templates and information supplied by the Sales Team.
· Maintain proposal records, document version control and agreed tracking information.
· Raise approved customer invoices in Xero and support purchase-order, invoice-status, renewal and commercial-record administration.
· Keep CRM and commercial records aligned and flag discrepancies for review.
· Support agreed credit-control administration and prepare routine status information where required.
· Provide practical administration for company and sector events, including registrations, attendee lists, travel, accommodation, hospitality requirements, materials and supplier paperwork.
· Support the Sales Operations Manager with event plans, staff information and practical event preparation.
· Prepare and maintain agreed campaign contact data, marketing lists and standard campaign statistics where required.
· Maintain routine reports including agreed LinkedIn, social media and other recurring business-data outputs.
· Record agreed meeting actions and maintain ClickUp, trackers and other shared task information.
· Coordinate routine meeting, travel and diary administration where required.
· Maintain shared Sales documents, templates, folders and controlled information.
· Maintain routine user, licence and supplier information for agreed systems.
· Carry out agreed data refreshes for internal knowledge tools.
What We’re Looking For
The right person will be highly organised and comfortable taking ownership of the detail behind a busy commercial team.
· Excellent attention to detail and a strong sense of personal responsibility for accuracy.
· Organised and methodical, with the ability to manage several recurring workflows at the same time.
· Comfortable working with structured processes, checklists and deadlines.
· Confident using spreadsheets, CRM systems and other business software.
· Able to work independently and follow agreed tasks through to completion.
· Comfortable checking information carefully and identifying where something is missing or inconsistent.
· Clear communicator who will ask for clarification rather than make unsupported assumptions.
· Able to prioritise effectively when several people need support at once.
· Comfortable working remotely as part of a collaborative team.
· Willing to support occasional company and industry events, including some travel where required.
· Interested in improving their knowledge of the systems and processes they support.
Experience
We’re more interested in finding someone reliable, capable and organised than somebody having followed one exact career path.
Experience in any of the following would be useful:
· Sales administration, business administration, commercial support, project management or another structured coordination role.
· Maintaining CRM or other structured business systems.
· Producing recurring reports or working confidently with Excel and business data.
· Preparing proposals, quotations or customer-facing documents from supplied information.
· Invoice, purchase-order or finance administration, including experience with Xero or similar systems.
· Supporting events, travel, accommodation or logistics.
· Providing administrative support across several internal stakeholders.
· Working within a software, technology, public-sector or B2B organisation.
What Success Looks Like
· CRM and commercial information is accurate, current and easy to find.
· Recurring reports are produced correctly and on time without requiring management intervention.
· Proposals, quotations and commercial documentation move through the agreed process efficiently.
· Routine invoice, PO and commercial administration is kept under control.
· Event logistics are organised early and accurately.
· Actions and administrative follow-ups do not disappear between meetings.
· The Sales Team can rely on the role to keep established processes moving.
· Issues are identified and escalated before they become problems.
Why Join KaarbonTech?
A varied role at the centre of a growing commercial team.
The opportunity to develop your knowledge of CRM, commercial systems, events and Sales processes.
Flexible SMART Working in a predominantly remote-working business.
Unlimited SMART Leave.
A supportive, collaborative team where insight is shared and good ideas can quickly become action.
Salary and Details
Salary: Up to £35,000 per annum (pro rata).
Location: Remote
Hours: Part time - 30 hours per week
Looking to apply?
Please complete the application form and short Camflare video to introduce yourself and tell us why you’re interested in joining the team.
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