Customer Testimonials

Rodger Wood

Contract Manager, Balfour Beatty

My team was already familiar with using Android and iOS devices which meant introducing the new software was quicker than anticipated. The team at KaarbonTech provided great support which really helped the move across to the new software run smoothly.


Roger has been with Balfour Beatty in Rochdale for the last 6 years and has a team of 30 staff. Together they manage the reactive and planned maintenance for gully, culvert and footway drainage cleaning & winter maintenance. This covers a road network of 700kms, 1200kms of footways and 45,000 gullies.

Phil Bush

Highway Operations Manager, North Somerset Council

The reporting of your system is the best I have seen in the industry. Your data has enabled us to improve the level of service we offer to our customers. Any maintenance required on the network can also be identified and rectified quicker.


Phil has worked for the council since 1996. His team of 12 manage the delivery of planned and reactive highway maintenance work across 1200km of highway, including drainage and Winter Service.

Phil brings almost 30 years of highway maintenance experience to his role and manages budgets exceeding £350k PA.

Steve Andrews

Operations Manager, Glanville Environmental

The team have had one days training on the new software before it went live. I have been impressed with the system and the capability of the information we can send to our client, we are now informing them of the location of their assets and silt levels which they have not received in previous years. The system has also reduced the amount of time we now spend collecting information as it is transparent between us and the client.

Improving our transparency to the client while streamlining the operational management of gully cleaning is something we continually aim to improve on.


Steve has worked at Glanville Environmental for seven years as Operations Manager and responsible for all contracts. Overseeing 2 depots and a large staff base and numerous contracts. Steve’s job is varied, from managing asset inspections, civil engineering projects, tankering services and special projects including high pressure water jetting cctv and underwater ROV surveys.

Ethan Baker

Gully Cleaning Team Member, Walsall Council Highways Team

I really like the speed and simplicity of the system.


Neil Tomlinson

Senior Highways Manager, Rutland Council

Using this software has enabled us to put in place proactive management strategies. Every member of the team feels their time is being used more effectively because work is better planned.


Neil has been with the council since 2007 and worked his way up to a senior manager position at Rutland and manages a direct team of 8 and highway assets spanning more than 550km of highway. The KaarbonTech system is used to manage around 8,000 assets.

Mark Ellerington

Business Development Director - Flowline

Using your Gully Smart system has seen a clear improvement in productivity from our field teams – they know we know where they are so the days of the short shifts are a thing of the past! The system has also enabled us to streamline the operational management dramatically. Thanks for all your help and ideas along the way.


Tony Casey

Highways Maintenance Team Leader, Surrey County Council Highways

I was impressed – within four months of moving across to the KaarbonTech software we had saved £50,000. The impact on cost and efficiency was real and measurable.


Tony manages all aspects of highway maintenance from winter maintenance to drainage sustainability and schemes. Surrey Highways work in partnership with Kier as their term maintenance contractor. As part of his role Tony oversees the term contract for disciplines he controls. The annual spend within this contract is around £60 million per annum.

Tony Penniston

Senior Highways Engineer - Leeds Council

Thank you for coming up to Leeds yesterday to carry out the training. It was both informative and set at the correct level for the two audiences. I would also like to add that I believe the KaarbonTech system to be an excellent product that will assist us to achieve an appropriate cleansing regime for gullies across Leeds.

During the last six months of working both with you and Mark I found your customer service to be excellent by both phone and e-mail with a prompt response to my many e-mails. The developments carried out over this period have been carried out in an efficient and timely manner and the results are a system that is better tailored to the way we work in Leeds. The latest developments have made further improvements in the way we can manage the gully service which will be key if we are to provide an improved service to the residents of Leeds.


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