KaarbonTech prides itself on the smooth running of our system and simplicity of install. After the rollout of the software on to one of the Balfour Beatty networks Mr David Smith, Head of Information Services for Balfour Beatty LP said;

“I would like to thank you for your help with mobilisation of the new contract. The rollout of you software was fast and problem free and enabled us to improve communications with our clients”.

David has headed a variety of mobilisation projects over 4 years at Balfour Beatty. Prior to Balfour Beatty David has worked for a number of blue chip clients in his 17 year career as a highly experienced IT professional. These roles have enabled him to deliver pan European programmes driving efficiencies on multi million pound projects.

Balfour Beatty Living Places has 1,400 staff managing around 24,000km of highways. David manages the IT for BBLP and his role involves researching the latest developments in the marketplace and understanding how they can add value to the Balfour Beatty business and its clients.

David Smith, Head of Information Services – Balfour Beatty Living Places
Effective highways asset management is complex and requires the ability to collect and analyse large quantities of data. Understanding the needs of customer is essential. Mr Richard Pohribnyj of Walsall MBC said:

“I can tell this software has been designed with a team with first-hand drainage maintenance experience. It makes managing operational data simple.”

‘I am really impressed with the level of spatial accuracy with which the system maps out the gully locations”.

Richard is a fellow of the Institute of Highway Engineers with over 30 years experience in the construction industry. He manages Walsall Council’s planned and reactive highway maintenance service with an annual contract value in the region of £10M. Richard is also responsible for the development of asset management practices for Walsall’s highway infrastructure which includes carriageways, footways, street furniture, structures, traffic control equipment and such like.

His multidisciplinary team of around 10 staff plan, programme, and deliver carriageway and footway resurfacing schemes. They also undertake routine highway safety inspections and carry out reactive maintenance across the highway network, including cyclic activities such as water course maintenance and gully cleansing.

Richard Pohribnyj, Highway Asset Manager - Walsall Metropolitan District Council
KaarbonTech software is designed to be used on handheld Android and iOS devices or on the desktop. One of our customers Rodger Wood of Balfour Beatty Living Places said.

“My team was already familiar with using Android and iOS devices which meant introducing the new software was quicker than anticipated. The team at KaarbonTech provided great support which really helped the move across to the new software run smoothly.”

Roger has been with Balfour Beatty in Rochdale for the last 6 years and has a team of 30 staff. Together they manage the reactive and planned maintenance for gully, culvert and footway drainage cleaning & winter maintenance. This covers a road network of 700kms, 1200kms of footways and 45,000 gullies.

Rodger Wood, Contract Manager – Balfour Beatty
Working through vast amounts of data in a fast user-friendly way is a key component of our asset management systems. Phil Bush, Highway Operations Manager for North Somerset Council said;

“The reporting of your system is the best I have seen in the industry. Your data has enabled us to improve the level of service we offer to our customers. Any maintenance required on the network can also be identified and rectified quicker”.

Phil has worked for the council since 1996. His team of 12 manage the delivery of planned and reactive highway maintenance work across 1200km of highway, including drainage and Winter Service.

Phil brings almost 30 years of highway maintenance experience to his role and manages budgets exceeding £350k PA.

Phil Bush, Highway Operations Manager - North Somerset Council
“When Conservation Contractors Ltd were awarded a contract manage tree stock for a national care provider, we explored the various mapping and surveying systems on the market, we were impressed with the Kaarbontech system for its easy of use and without the need to carry different handset and transfer reports.

Daniel our Professional Tree Inspector has found the system and back up straight forward and quick to capture the inspection details. If there is a problem Leigh is always at the end of the phone!”

William established Conservation Contractors with his wife in 1991. Over the years they have built a solid and enviable reputation for the quality of their work. They now offer services including tree survey (risk/hazard assessments and surveys), fencing, weed control, vegetation management and woodchip to Biomass.

William Warden, Managing Director – Conservation Contractors
The ability to record and access data using handheld devices, combined with the accuracy of Ordnance Survey GIS data is allowing customer smarter ways of working. Mr Ed Bradford of Solihull Council describes his user experience:

“It is as easy to use whether in the field or in the office and is a great platform to manage service requests.”

Summary: Responsible for Drainage, Flood Risk Management and Tanker Services.

Ed joined Solihull Council in 2009 from consultants WSP and since April 2014 has been responsible for managing the Drainage, Flood Risk Management and Tanker Services section within Highway Services with an overall budget per annum of £560,000.

Day to day, Ed manages 8 members of staff who make up the Tanker Services team and who areresponsible for the cleansing of approximately 36,000 gullies and associated pipework across the highway network. The team is made up of 2 admin and supervisory staff and 6 operatives, who have access to 2 jet-vac combination units and a pick up vehicle. The team also operate a cesspool and septic tank service and are also responsible for cleansing numerous trash screens around the Borough.

A strong believer in continuous improvement, Ed quickly realised that the deployment of in-cab technology would allow the Tanker Services team to work more effectively and efficiently. Ed also realised that asset knowledge and understanding could be easily shared between back office staff and operatives working in the field and that ultimately the end customer would be provided with an enhanced service. The deployment of Gully Smart has also led to capacity release within the back office, with seven pieces of paperwork and associated inputting and processing being replaced by automatic reporting tools within the system. Where cleansing information was merely collected in the past and not looked at, the use of the automatic reporting tools within Gully Smart allows Ed to quickly and easily analyse performance of operatives at the click of a button, helping the service in its aim of getting from good to great, in an era where more for less has become standard practice.

Ed Bradford - Senior Engineer, Highways Services, Solihull Metropolitan Borough Council
Referring to a new contract in North Somerset, Steve Andrews – Operations Manager at Glanville Environmental said. “The team have had one days training on the new software before it went live. I have been impressed with the system and the capability of the information we can send to our client, we are now informing them of the location of their assets and silt levels which they have not received in previous years. The system has also reduced the amount of time we now spend collecting information as it is transparent between us and the client.

Improving our transparency to the client while streamlining the operational management of gully cleaning is something we continually aim to improve on.

Steve has worked at Glanville Environmental for seven years as Operations Manager and responsible for all contracts. Overseeing 2 depots and a large staff base and numerous contracts. Steve’s job is varied, from managing asset inspections, civil engineering projects, tankering services and special projects including high pressure water jetting cctv and underwater ROV surveys.

Steve Andrews - Operations Manager, Glanville Environmental
The KaarbonTech approach is that collecting data is only the first stage – it is the ability to analyse and report on the data that ultimately improves performance. Mr Mark Harriman of Lafarge Tarmac said:

“This software from KaarbonTech delivers the best reporting system I have seen in asset management.”

Summary: Marks role is to work with his client to provide the very best quality and VFM service that we can. This is achieved by working together as a team to drive efficiency and reduced costs while delivering on time a quality end product. It is a varied and extremely reactive service that encompasses Highway Maintenance and improvements valued at circa £6 million per year. My 40 strong team manage major scheme work, fast response, Out of Hours cover, Gully emptying and winter gritting.

Mark Harriman – Operations Manager, Lafarge Tarmac
A crew member from Walsall Council Highways Team who has been using the software on a handheld device out in the field – in all weathers – explains:

“I really like the speed and simplicity of the system.”

Manages all aspects of reactive and cyclical gully cleaning including jetting of connections and reporting defects

Ethan Baker, Gully Cleaning Team Member
Gully cleaning and maintenance is a traditional highways function but KaarbonTech has taken it into the twenty first century. Mr Richard OKeeffe of EM Highways said:

“The software uses the best of modern technology to deliver an excellent tool for managing gully cleaning.”

Since joining in 2008, Richard has worked his way through operations manager to his current position. This involves managing the Croydon highways contract which started in 2011 on a 4 year basis, with possible extensions for 3 year on year periods. Good service in this sector has already secured 2 years of extension so far. EM Highways are Croydon Council’s principle contractor and carry out all reactive maintenance, schemes works, surfacing, parks & playground inspections, cyclical drainage works, winter maintenance and a 24/7 emergency call out services

For EM this contract employs is valued at circa £9 million per year and is supported by 13 direct staff, 16 operatives and a large supply chain partner base.

Richard O'Keeffe - Contracts Manager, EM Highways
Ian Monger was compelled to comment after sharing data from KaarbonTech’s Tree SMART system:

“Our tree surgery contractor, Blagdon Tree Services have given a double thumbs-up for the KMZ file for remedial tree works. He found it really useful for locating trees along otherwise featureless stretches of highway, and said the tree details gave him everything he needed to do his job.”

Ian Monger - Arborist, South Gloucestershire Council
“PSP Surveys needed an accurate, cost effective solution to a large rural topographical survey so turned to KaarbonTech to provide this. Working together to manage the job there was excellent and frequent communication to provide a high quality end result. The technical expertise demonstrated was second to none and I was very impressed with the whole experience.

As a Survey company owner to know that I can call on the services of KaarbonTech is a massive help to me as I know the survey will be delivered on time and will be right first time.”

PSP Surveys offers professional land survey solutions throughout the UK. Based in Staffordshire with over 25 years experience, they provide a high accuracy quality service using the latest Leica Instruments and N4ce software.

Phil Perriam, PSP Surveys
During a trial of the Tree SMART system Simon Penfold, one of the field and office users explained “The simplicity of reporting allows us to quickly identify trees in need of maintenance and allocate them to one of the team.

Simon has worked for the council since 2005 and now manages all aspects of tree inspection, maintenance and subcontracting of work.

Simon Penfold - Arboricultural Officer, South Gloucestershire Council
“The images provided have been incredibly useful and an absolute asset in the planning for future festivals. The post event service provided by Leigh and his team has made the company approachable and easy to work with. The support provided goes above and beyond.”

Rupert is the head of operations for the Womad music festival. He has worked for Womad for 9 years and is responsible for the event as a whole. Womad is held every July at Charlton Park, Malmesbury. It brings the hottest musicians and inspires new talent from around the world.

Rupert Bassadone, Womad
While reviewing the Tree SMART system in the local area Phil Dye of South Gloucester said “I was impressed how automated the process could be. Traditionally devices to collect this information have been clumsy and slow but this was not the case.”

Phil has been at the council since 2007 and manages tree stocks for the Planning Department and Environment and Community Services including assessing and commenting on planning applications where trees may be affected, advising on Tree Preservation Orders and Conservation Areas, overseeing tree issues on major sites and TPO reviews.

Phil will also get involved with surveying and managing the Council’s tree stock including highways trees, working with voluntary groups to raise the profile of trees in the community and Investigating tree related subsidence

Phil Dye - Arboricultural Officer, South Gloucestershire Council Principal Tree Consultant - Wooton Tree Consultancy
After seeing first-hand, a demonstration of our asset management software, Mr Russell Gibbons of Elmbridge Borough Council commented:

“The presentation was informative and to the point. Seeing the software in action it was clear that KaarbonTech really understands the kind of product that customers need.”

Russell helps to manage in excess of 700 Hectares of countryside & public amenity open spaces. His role is to deliver the Council’s Corporate Tree Risk Strategy and assist in the provision of a professional arboricultural service to Council Members, Officers, and the Public in respect of all arboricultural matters to the land holding teams within the Council and Planning Services.

Russell has been with the Council for 16 months but working in the arboricultural Industry for over 9 years

Mr Russell Gibbons - Principal Tree Risk Officer, Elmbridge Borough Council
As well as being user friendly our asset management software is designed and proven to deliver real results for customers.

“I was impressed – within four months of moving across to the KaarbonTech software we had saved £50,000. The impact on cost and efficiency was real and measurable.”

Tony manages all aspects of highway maintenance from winter maintenance to drainage sustainability and schemes. Surrey Highways work in partnership with Kier as their term maintenance contractor. As part of his role Tony oversees the term contract for disciplines he controls. The annual spend within this contract is around £60 million per annum.

Mr Tony Casey - Highways Maintenance Team Leader, Surrey County Council Highways
We understand that our customers need software that is accurate and has the ability to cross reference differing data sets. Mr John Roseblade of Walsall Metropolitan Council said.

“As soon as I learned that KaarbonTech is an Ordnance Survey partner I knew that digital mapping content would be precise and robust. My whole team has full confidence in the software.”

John manages all aspects of reactive and cyclical gully cleaning including jetting of connections and reporting defects. Also responsible for pollution control, highway development, engineers and flood risk management and highway maintenance.
John manages in excess of 30 direct staff with a total network length of approximately 530 miles and a value of over £1b. Originally from an Environmental Health/Pollution Control background John has been managing Highway Maintenance for around 4 years and chairs the West Midlands Highway Infrastructure Managers Group (HIMG)

John Roseblade - Group Manager – Highways and Environment, Walsall Metropolitan Borough Council
As a company KaarbonTech considers looking after its customers as a top priority. Mr Daisi Osibona or Croydon Council said;
“The ongoing support and advice has been first class. Mark and his team are friendly and professional to work with and always available.”

Daisi has worked for the council since 1999.  He started in Parking Services and in 2001, he joined the Highways Team as a Trainee Traffic Engineer where he has worked on various highway schemes including traffic signals, traffic management measures, cycling, bus stop accessibility etc.  In 2010, Daisi became a Senior Engineer and in 2012, he moved to the Network Maintenance Team within Highways.  He has responsibility for managing the Drainage Section and this includes maintenance of the Council’s highway drainage assets where the use of the KaarbonTech App has been invaluable, investigating flood incidents and carrying out duties under the Flood and Water Management Act.  Daisi has responsibility for managing 2 staff and a budget of approx. £800K

Mr Daisi Osibona - Senior Engineer, Network Maintenance, Croydon Council
One of the real benefits of having accurate and consistent digital data is the ability to manage assets more effectively, Mr Neil Tomlinson of Rutland County Council said:

“Using this software has enabled us to put in place proactive management strategies. Every member of the team feels their time is being used more effectively because work is better planned.”

Neil has been with the council since 2007 and worked his way up to a senior manager position at Rutland and manages a direct team of 8 and highway assets spanning more than 550km of highway. The KaarbonTech system is used to manage around 8,000 assets.

Neil Tomlinson - Senior Highways Manager, Rutland Council
During a trial of the Tree SMART software in Gloucestershire Alan Watson, who used the system said; ‘KaarbonTech have a real handle on the needs of an arborist which shows in the “Tree SMART” system.’

Alan is responsible for managing the councils trees. He is frequently required to perform tree surveys and produce reports.The council manage approximately 20,000-30,000 trees.

Mr Alan Watson - Arboriculturist, Gloucestershire County Council