We often ask our customers about our service delivery and products. Following a recent training session, Tony Penniston (Senior Highways Engineer) of Leeds Council sent us the following feedback:
“Thank you for coming up to Leeds yesterday to carry out the training. It was both informative and set at the correct level for the two audiences.
I would also like to add that I believe the KaarbonTech system to be an excellent product that will assist us to achieve an appropriate cleansing regime for gullies across Leeds. During the last six months of working both with you and Mark I found your customer service to be excellent by both phone and e-mail with a prompt response to my many e-mails. The developments carried out over this period have been carried out in an efficient and timely manner and the results are a system that is better tailored to the way we work in Leeds. The latest developments have made further improvements in the way we can manage the gully service which will be key if we are to provide an improved service to the residents of Leeds.”
Thank you Tony.